Terms & Conditions

Please read the following terms and conditions carefully, as they form the agreement between us, that is you the buyer and the website Les Belles Bouclettes. if you do not agree to these terms and conditions please EXIT THE WEBSITE.  
Les Belles Bouclettes may revise and update these terms and conditions at any time. Your continued usage of Les Belles Bouclettes site will mean you accept those changes.
Les Belles Bouclettes offers products for sale on its website. The selection and purchase of a product is the sole responsibility of the buyer. When a product is purchased a buyer accepts the product as described by Les Belles Bouclettes.

Customer account

You are responsible for maintaining and ensuring the security of your customer account by protecting your user identification and password. 
You recognize that Les Belles Bouclettes cannot be held responsible for the safety and integrity of your user identification or password.   
We reserve the right to close your account at any time and for any reason.  Should we choose to close your account you will receive a written notification informing you of your accounts closure via e-mail.


The colour of the products may differ slightly from the colour on your screen (colours shown on different computer monitors may vary). 
The product inventory is updated daily. The quantity of products shown is the quantity available at the last update. If an item is sold out we will advise you as soon as possible.
Les Belles Bouclettes assumes no responsibility of any kind for other products represented in affiliation with other companies or organizations.

Prices and taxes

All prices are in Canadian dollars. Prices are shown without taxes and shipping charges. These additional charges are calculated during the checkout process.
Prices are subject to change at any time without notice.
Orders for Ontario are taxed 13% tax (HST). Orders placed in other provinces orders, sales taxes (GST or HST) is added. International orders are not taxed. However, the buyer is responsible for all applicable customs fees, duties, taxes and/or import charges.

Payment options

All credit card payments will be processed using PayPal. PayPal’s confirmation is required before the order is processed. If you do not have a credit card or PayPal account, you may send us a personal cheque, certified cheque or money order, made payable to: Les Belles Bouclettes.
Les Belles Bouclettes
9500 Fitzpatrick Rd,
Vankleek Hill, ON    K0B 1R0
Orders are processed upon receipt of payment, or when a cheque is cleared.  The buyer will be contacted when a cheque or money order is received, and when the payment has cleared and the order is shipped.  

Shipping and Shipping fees

Your order will be shipped within two to five business days from the time your order has been received and processed; or from the time when your payment has cleared and your order is processed.
Delivery is made to the address as given by the buyer.
Les Belles Bouclettes is not responsible for any error in the address provided by the buyer.
The costs of delivery are the responsibility of the buyer. Delivery costs are calculated based on the weight and dimensions of the package, as well as the destination and shipping method the buyer selects from the available options. 
Les Belles Bouclettes is not responsible for packages that are damage, lost or  delayed during shipment.  Any delays, or lost and/or damaged parcels are solely the responsibility of the selected carrier. 

Returns and refunds

If you are not completely satisfied with your purchase, please contact us within 10 days of receiving your order to request a refund or replacement. Once we receive your request, we will contact you to confirm whether a refund or exchange is possible.   
Shipping fees are non-refundable and the return shipping costs for the product(s) are the responsibility of the buyer.
Products must be in their original packaging with accessories and instructions. They must be in good condition and have not been used, washed or worn.
Les Belles Bouclettes reserves the right to refuse a refund and / or return.

Changing or cancelling an order 

Our goal is to provide the fastest possible service. We will do our best to process your cancellation and/or change your order if it has not yet been shipped.  However, once an order has been shipped we are unable to change or cancel it.

Governing Law

All sales from this site take place in the Canadian province of Ontario, and are therefore exclusively subject to the laws of the Canadian province of Ontario and the jurisdiction of the courts of that province.  
There are no changes or exceptions to this jurisdiction clause.